Journal
Insights on conversational AI, product design, and building better SaaS.
When users reach the cancellation page, you have one last chance to understand why they are leaving and address it. Here is how Runa-powered workflows are helping teams cut churn by up to 30%.
Alex Kim
March 10, 2026 · 8 min read
Model Context Protocol is the new standard for connecting AI agents to tools. Today, Runa supports MCP servers natively.
Sarah Reyes
Feb 28, 2026 · 3 min read
A decade ago, mobile-first transformed how we think about UI. Today, conversational-first is doing the same thing — and it is happening faster than anyone predicted.
Alex Kim
Feb 15, 2026 · 5 min read
Acme Corp replaced their static onboarding checklist with a Runa-powered guided flow. The results were beyond what they expected.
Nina Chen
Feb 1, 2026 · 6 min read
Giving an AI agent the ability to take actions in your product is powerful — and risky. Here are the guardrail patterns we recommend for every production deployment.
Marcus Johnson
Jan 20, 2026 · 7 min read
Traditional chatbots follow rigid decision trees. AI workflow automation is fundamentally different — and far more powerful.
Lily Park
Jan 8, 2026 · 4 min read