Our story
We believe the next generation of software is operated through conversation, not clicks. Runa is the infrastructure that makes that possible for every SaaS product.
Mission
In 2024, we watched countless SaaS products struggle to adopt AI. They had great LLMs available, but no infrastructure to connect them to their actual product data and actions.
Every team was reinventing the same plumbing: embedding knowledge, wiring APIs, handling auth, building conversation UIs. Months of engineering time on infrastructure that had nothing to do with their core product.
Runa is the platform we wished existed. Ship your first AI agent in hours, not months.
“We wanted every SaaS product — not just the ones with a 10-person ML team — to be able to give their users a genuinely intelligent assistant.”
Alex Kim, CEO
500+
Companies using Runa
2M+
Conversations powered
99.9%
Uptime SLA
4.9/5
Average rating
Team
Alex Kim
Co-founder & CEO
Previously VP of Product at Intercom.
Sarah Reyes
Co-founder & CTO
Ex-ML engineer at OpenAI and Stripe.
Marcus Johnson
Head of Engineering
Built distributed systems at Cloudflare.
Lily Park
Head of Design
Former lead designer at Linear.
Daniel Torres
Head of Sales
Scaled revenue to $10M ARR at Retool.
Nina Chen
Head of Customer Success
Obsessed with helping customers win.
Backed by
We are proud to be backed by Y Combinator and leading founders in the developer tools space.
Y Combinator
W25 Batch
Values
Every decision starts with the user. If it doesn't make their experience better, we don't ship it.
We share what we know, what we are building, and what went wrong — internally and with customers.
We bias toward action. Small bets, fast iterations, and learning in production beats planning in a document.
We are building infrastructure. Every architectural choice is made for the next decade, not the next sprint.
Build the AI infrastructure layer for your product — in hours, not months.